*As per requirement of clients.

Customer Service Executives(CSE) (Job Ref : CS 01)

Customer Service Executive’s responsibility would be:

  • Working in a busy call centre environment.
  • Book Flights & hotels on the GDS system.
  • Dealing with customer queries and after sales enquires, via email and phone.

Customer Service Executive’s Skills required:

  • Experienced Executive with proven travel experience in travel process.
  • Must have good worldwide geographical knowledge and experience in selling travel.
  • Good communication in English.
  • Experience with at least using 1 GDS system.

Package Offered – Best in the market.

Job Location – Pune

If you feel you got the personality and what it takes to becoming a Customer service executive in the travel process then we have a position waiting for you.

To Apply, please email your CV with a covering letter & Job Reference number to jobs@omaviate.com

*As per requirement of clients.

1.Web Designer & Developer (PHP, WORDPRESS etc.): (Job Ref: IT 01)Website designing based on specifications and convert the designs to HTML, responsible for designing, coding and modifying websites, from layout to function, manage visually appealing sites that feature user-friendly designs, UI Design, Optimization Knowledge, maintenance of all websites and handling day to day issues related to the group company’s website, excellent working experience in designing creative website layouts, portal design, landing pages, web apps GUI, web 2.0 graphics & other creative designs. Experience in designing, marketing materials (Banners, Flyers, Email Templates, Brochures, etc.)
Experience in responsive designs in brand/corporate identity.

Key skills:
Expert in designing, marking up, developing the UI of websites and/or web applications, Solid understanding of UX and UI design with an emphasis on maximizing usability.
Front-end skills and some basic understanding of how back-end development works.
Solid mark-up skills utilizing php, HTML5, CSS3, CSS5, Bootstrap, Coral Draw, Adobe Photoshop, Adobe Dreamweaver, Adobe Illustrator, JavaScript MVC.
Strong written and oral communication skills, Desire and willingness to work in a collaborative, innovative, flexible and an Agile, team-oriented environment.

2.Social Media Executive/Expert/Manager (Job Ref :IT 02):

A person who will handle all social media accounts of organization. Advertisement, updation, promotion, marketing activities of all social accounts. Keeping every post alive by getting more tweets, likes, comments, responses, followers etc.

Skills required:
Expert level command over English, unique style of writing articles, updated with current trending topics, set of unique & workable strategies to seek customer attention.

3.SEO Executive/ Expert/Manager: (Job Ref: IT 03)

As an SEO Executive you’ll have a passion for SEO, be a creative thinker and be confident with managing link building campaigns and on page SEO initiatives.

What we’re looking for…
You’ll possess great communication skills, be confident pitching your ideas to internal teams and be passionate about developing SEO across our sites. You’ll be a creative thinker who can take their experience in SEO and apply this to new approaches in building external links.
You will be implementing different link building techniques and carrying out on page SEO initiatives for our growing global online presence, focused on markets aligned with your language skills.You’ll support the wider SEO team by sharing best practice and delivering link building strategies which are effective at gaining quality inbound links. You’ll work with the team to improve search engine visibility for our sites in line with best practice guidelines and search engine algorithm updates with a view to establishing online brands for our customers as one of the leading travel search sites in each of your focus markets
Your day to day role will include: Develop, deploy and manage strategic link acquisition campaigns, working alongside internal teams and external partners, being the focal point in the development and delivery of such campaigns. Monitor and report content requirements to assist with link building campaigns or on site SEO. Facilitate the production of link worthy, useful content and community outreach, working with other internal teams or external agencies/suppliers as relevant.
Maintain awareness of competitor SEO, link building and social media strategy. Suggest tactical changes as a result of your observations.Conduct keyword research and ensure the site is optimized for popular key phrases identifying, qualifying
and communicating any new opportunities. Monitor keyword visibility reports and web analytics data to identify poor performing keywords and areas of opportunity. Continually suggest improvements to onsite SEO and internal architecture. Continual optimization efforts to strengthen relevancy, improve positioning and CTRs to maximize traffic.

Support Tasks:

  • Share knowledge within the SEO team.
  • Maintain close relationships with agencies and suppliers.
  • Coordinate and collaborate on larger scale traffic acquisition strategies alongside other divisions within the business.
  • Occasional small copywriting tasks.
  • Localisation of international market websites in line with cultural and language expertise.
  • Report on activity to line management on a weekly basis.

4. Digital Marketing Associate (Job Ref: IT 04)

Responsibilities

  • Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns\
  • Design, build and maintain our social media presence.
  • Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
  • Identify trends and insights, and optimise spend and performance based on the insights.
  • Brainstorm new and creative growth strategies.
  • Assist with organising promotional events.

Requirements

  • 0-1 year experiance
  • Knowledge managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
  • Experience in optimizing landing pages
  • Working Knowledge of analytics tools e.g. , Google Analytics, SEM rush, tec
  • Working knowledge of HTML, CSS, and JavaScript development and constraints
  • Working knowledge of CMS devlopment. (wordpress, etc)
  • Strong analytical skills and data-driven thinking
  • Up-to-date with the latest trends and best practices in online marketing and measurement

To Apply, please email your CV with a covering letter & Job Reference number to jobs@omaviate.com

*As per requirement of clients.

Ticketing Associate/Agent/Expert : (Job Ref : TKT 01)

Job Description:
Online UK Travel Process, specialist for Flights, Holidays & Hotels.Ticketing Associate/Expert duties would be:

  • Looking after Website bookings, Call based bookings.
  • Handling all ticketing related queries like issuance,re-issuance, refund, invoicing, re-invoicing etc.
  • Managing schedule changes on GDS.
  • Controlling the various queues on a daily note.
  • Co-operating teammates & CS Agents.
  • Keeping track of all the bookings along with proper documentation.

Profile & Skills Required:

  • Experienced with proven travel experience in the travel process min 3 yrs.
  • Enough confidence to prepare the team to face any challenges.
  • Must have good worldwide geographical knowledge and experience in selling travel.
  • Good communication in English
  • Experience with at least using 2 GDS systems(Worldspan, Amadeus, Sabre, Galileo, Apollo).

If you feel you got the personality and what it takes to become a customer service agent in the travel process then we have a position waiting for you.

To Apply, please email your CV with a covering letter & Job Reference number to jobs@omaviate.com

We do not have any new opening for now, but you can send your resume to us. We’ll  get back to you as soon as possible.

*As per requirement of clients.

Credit Controllers, BSP Accountants & IATA Accountants (Ref : CRC 01)

Basic roles would be…

  • To handle, check and update system with customer queries regarding refund.
  • To post refund applications on back office system.
  • To update with invoices against day to day ticket stock.
  • To check, reconcile and update with supplier invoices and statements.

Core Responsibilities

  • Preparation of regulatory reports to be submitted to the onshore, with the help of automated
    software platform called PenAIR (Penguin).
  • Excellent knowledge of Microsoft Office (Excel, World, Power Point Presentation).
  • Good Communication Skills.
  • Day to day accounting with knowledge of accounting principles.
  • Collect, allocate and follow up payments.
  • Collection and reporting activities according to specific deadlines.
  • Preparing outstanding reports, Customer reconciliations and processing credit memos.
  • Follow-up on outstanding Collections.
  • Monitor customer account details for non – payments, delayed payments and other irregularities.
  • Daily and month end reporting and account reconciliations.
  • Managing accuracy of invoicing, accounts payable, receivables, refunds and adjustments.
  • Prepare periodic financial statements for business evaluation and reviewing it with the management

Skills Required:-

  • Experienced Credit Controller/Manager/Accountant with proven experience in travel process.
  • Enough confidence to prepare team to face any challenges.
  • Good communication in English
  • Experience with at least using 2 GDS systems(Worldspan, Amadeus, Sabre, Galileo, Apollo).

To Apply, please email your CV with a covering letter & Job Reference number to jobs@omaviate.com

Join Us :



We wanted to make sure that our customers get served on time and with proper management, and that’s what OmAviate did for us.

Freddie Hayes

It’s been a lifesaver having OmAviate at our back. Their services are over the top and equipped with the latest technologies.

James cerny

I think OmAviate had proved to be very beneficial for us. The guys are super goal oriented. They keep complete transparency with the customer and strive hard to achieve success.

Robin Reese

It’s been few years working with OmAviate, and I’m pleased to say that I’m extremely happy with the progress we made so far.

Traci Abbott